宿泊約款/プライバシーポリシー/特定商取引法に基づく表示

Terms and Conditions of Accommodation / Privacy Policy / Disclaimer based on the Act on Specified Commercial Transactions

February 09, 2023
Terms and Conditions of Accommodation

Scope of Application
Article 1.
 The accommodation contract and related agreements entered into by Shirokiya (hereinafter referred to as “the accommodation facility”) with a guest shall be governed by the provisions of these general terms and conditions.
 Any matter not provided for in these Conditions of Use shall be governed by laws and ordinances or generally established customs.
 In the event that the accommodation facility agrees to a special contract to the extent that it does not contravene laws, regulations and customs, such special contracts shall prevail notwithstanding the provisions of the preceding paragraph.

Application for accommodation contract
Article 2.
 A person who wishes to apply for an accommodation contract with this accommodation facility shall provide the following items to this accommodation facility.
(1) Name of representative and number of guests
(2) Date of stay and estimated time of arrival
(3) Accommodation charge (to be stated separately)
 In the event that the guest requests to continue his/her stay beyond the accommodation days as stipulated in the preceding item (2), this accommodation facility shall deem that as a new application. In the event, a contract of accommodation has been made at the time such request is made. As part of its services to the guest, this accommodation facility will not accept any request from a third party to identify the name of the guest, except for the following cases;
 (1) To answer by telephone or verbally whether or not the guest is staying in the room and the duration of the stay, and (2) To receive a message or luggage,
 In the event that a third party requests us to take care of a guest’s luggage, we will take care of the guest’s luggage and provide information.
 Upon request from the guest, we will stop providing personal information to third parties related to the above services.
 If you wish to stop the service, please notify the telephone operator or receptionist at the time of reservation or check-in.

Establishment of Accommodation Contract, etc.
Article 3.
The accommodation contract shall be concluded when this accommodation facility has accepted the application as described in the preceding article.
However, this shall not apply when the accommodation facility proves that it did not give its consent.
When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, an application fee determined by this accommodation facility shall be paid by the date designated by this accommodation facility.
The deposit shall first be applied to the room charge ultimately payable by the guest, and in the event that the provisions of Articles 6 and 17 apply, the deposit shall be applied to the room charge ultimately payable by the guest.
 In the event that the provisions of Articles 6 and 17 apply, the deposit shall be applied in the order of penalty followed by compensation, and any remaining balance shall be refunded at the time of payment of the charges pursuant to Article 12.
In the event that the application fee stipulated in paragraph 2 is not paid by the date specified by the accommodation facility in accordance with the same paragraph, the accommodation contract shall cease to be effective. The accommodation contract shall lose its validity. However, in the event that this
accommodation facility specifies the date for payment of the application fee, the accommodation contract shall cease to be effective.
 However, this shall apply only in the event that this accommodation facility has notified the guest to that effect when specifying the date for payment of the application fee.

Special clause that does not require payment of deposit
Article 4.
Notwithstanding the provisions of Paragraph 2 of the preceding article, this accommodation facility may make a special agreement not to require payment of the deposit as set forth in the same paragraph after the conclusion of the contract.
In the event that the accommodation facility does not request payment of the application fee in accordance with paragraph 2 of the preceding article when accepting the application for accommodation contract, or does not specify the date for payment of said application fee, the accommodation facility shall be deemed to have accepted the special agreement in the preceding paragraph.

Refusal to enter into an accommodation contract
Article 5.
The accommodation facility may refuse to conclude an accommodation contract in the following cases
(1) When the application for accommodation is not in accordance with these clauses.
(2) When a reservation has already been made.
(3) When it is recognized that the person who intends to stay at the hotel is likely to commit an act contrary to the provisions of the law, public order, or good morals in connection with the accommodation.
(4) When the person who intends to stay is in a designated organized crime group etc. (hereinafter referred to as “Boryokudan” and “Boryokudan-in”) under the “Law Concerning Prevention of Unjust Acts by Organized Crime Groups” (enforced on March 1, 1992), or a person related to such a group or other anti-social force.
(5) When the person who intends to stay is a Boryokudan or a juridical person or other organization whose business activities are controlled by Boryokudan or Boryokudan-inhabitants.
(6) When the person seeking accommodation is a juridical person and one of its officers falls under the category of a Bouryokudan member.
(7) When the person seeking accommodation has made violent, threatening, blackmailing, or coercive unreasonable demands of the accommodation facility or facility staff or has demanded a burden exceeding a reasonable range, or when it is recognized that similar acts have been committed in the past.
(8) When it is clearly recognized that the person seeking accommodation is a contagious disease patient.
(9) When it is impossible to accommodate the guest due to fire, breakdown of facilities, or other unavoidable reasons.
(10) When the person seeking accommodation is intoxicated or otherwise behaves or acts in a manner that is extremely disturbing to other guests.

The guest’s right to cancel the contract
Article 6.
The guest may cancel the accommodation contract by making a request to this accommodation facility.
In the event that the guest cancels all or part of the accommodation contract due to reasons attributable to the guest (in accordance with Article 3, Paragraph 2), this accommodation facility may request the payment of the deposit, specifying the date of payment.
In the event that the accommodation facility specifies the date for payment of the application fee and requests payment of the application fee pursuant to Article 3, paragraph 2, but before such payment is made, the accommodation facility shall cancel the accommodation contract when the guest cancels the accommodation contract.
(except when the accommodation facility specifies the date for payment of the application deposit and requires payment thereof pursuant to Article 3, paragraph 2, and the guest cancels the accommodation contract before such payment) In the event that the accommodation facility specifies the date for payment of the deposit and requires payment thereof, but the guest cancels the accommodation contract prior to such payment, a penalty charge as separately specified amount shall apply.
In the event that the accommodation facility accepts the special agreement stipulated in Article 4, Paragraph 1, a penalty charge as separately stipulated shall be applied only when the accommodation facility notifies the guest of his/her obligation to pay the penalty when he/she cancels the contract.

Right of this accommodation facility to cancel the contract
Article 7.
This accommodation facility may cancel the accommodation contract in the following cases
(1) When it is recognized that the guest is likely to commit an act contrary to the provisions of the law, public order, or good morals in connection with the accommodation.
(2) When the person who intends to stay at the hotel is a member of a designated organized crime group or a designated organized crime group under the Law Concerning Prevention of Unjust Acts by Organized Crime Groups (enforced on March 1, 1992).
(3) When the person who intends to stay is a Boryokudan or a juridical person or other organization whose business activities are controlled by Boryokudan members.
(4) When the person seeking accommodation is a juridical person and one of its officers falls under the category of a Bouryokudan member.
(5) When the person seeking accommodation has made violent, threatening, blackmailing, or coercive unreasonable demands of the accommodation facility or facility staff (employee), or has demanded a burden exceeding a reasonable range, or when it is recognized that a similar act has been committed in the past.
(6) When it is clearly recognized that the guest is a person with a contagious disease.
(7) When the accommodation cannot be made available due to force majeure such as natural disasters.
(8) In the event that the guest does not arrive by 18:00 on the accommodation day (or the estimated time of arrival, if specified), this accommodation facility may deem the accommodation contract to have been cancelled by the guest and may cancel the reservation.
(9) When the guest does not comply with smoking, tampering with fire-fighting equipment, or other prohibited acts (not limited to those necessary for fire prevention) stipulated in the rules of use by the accommodation facility.
(10) When this accommodation facility cancels the accommodation contract based on the provisions of the preceding paragraph, no charge for accommodation services, etc. that have not yet been provided to the guest will be made.

Accommodation Registration
Article 8.
Guests shall register the following items at the time of reservation or at the reception desk on the day of arrival.
(1) Name, address, and occupation of the guest
(2) In the case of a foreigner, a copy of his/her passport or foreigner residence card
(3) Other items deemed necessary by the accommodation facility.

Hours of use of facilities
Article 9.
Guests may use the accommodation from check-In after 3:00 p.m. to 10:00 a.m. on the day of check-Out. However, in the case of a consecutive stay, the guest may use the accommodation throughout the day, except on the day of arrival and the day of departure.
Notwithstanding the provisions of the preceding paragraph, the accommodation facility may accept the use of a room outside the hours specified in the preceding paragraph.  In such cases, the following additional charges shall apply for extended use on check-Out day.
(1) 30% of the room charge for use before 3:00 p.m.
(2) 50% of the room charge for use before 6:00 p.m.
(3) 100% of the room charge for use after 6:00 p.m.

Compliance with the rules of use
Article 10.
Guests shall abide by the rules of use established by the accommodation facility and posted or provided at the accommodation facility.

Reception Hours
Article 11.
The reception hours of this accommodation facility are as follows.
Reception hours: 06:00 – 24:00
(Please note that some requests may not be answered between 24:00, midnight and 06:00 a.m., or may take some time to be answered.)
The above business hours and response times are subject to change without notice.

Payment of Charges
Article 12.
The breakdown of accommodation charges, etc. to be paid by the guest and the method of calculation thereof shall be as separately stipulated.
The payment of the accommodation charges, etc., as stipulated in the preceding paragraph, shall be made in currency or by credit card accepted by the reservation system “RESERVA” or the payment service “Stripe”, in accordance with the terms and conditions of “RESERVA” or “Stripe”, or in the case of currency, at the reception.

Responsibility of the accommodation
Article 13.
In the event that the accommodation facility causes damage to the guest due to the performance or non-performance of the accommodation contract and related agreements, the accommodation facility shall compensate the guest for such damage.
The accommodation facility shall compensate for such damages. However, this shall not apply when the damage is not caused by reasons attributable to the accommodation facility.

Treatment in the event that the accommodation facility is unable to provide the contracted room
Article 14.
When this accommodation facility is unable to provide a guest with a contracted room, it shall, with the consent of the guest, try as much as possible to arrange other accommodations under the same conditions.
In the event that this accommodation facility is unable to mediate another accommodation facility notwithstanding the provisions of the preceding paragraph, it shall pay a compensation fee equivalent to the amount of the penalty to the guest, and the compensation fee shall be used as an amount to compensate for damages.
Such compensation shall be applied to the amount of compensation for damages. However, if there is no reason attributable to this accommodation facility for not being able to provide a room
The compensation fee will not be paid.

Handling of Deposited Items, etc.
Article 15.
The reception of this accommodation will not accept any goods, cash or valuables from guests.

Responsibility for parking
Article 16.
When a guest uses the parking lot of this accommodation, this accommodation rents a space and is not responsible for the management of the vehicle.
However, if the guest causes damage due to the intentional or negligent management of the parking lot, the accommodation facility shall be liable for compensation for the damage.

Guest’s liability
Article 17.
In the event that this accommodation facility suffers damage due to the intentional or negligent fault of a guest, the guest shall be liable for the damage to this accommodation facility.

Establishment of Accommodation Charges
Accommodation charges shall be determined at the discretion of the accommodation provider.
Cancellation and Refund
Reservations may be cancelled, but refunds shall be remitted after deducting the Operator’s handling charge.

Overstays made without the consent of the housing provider
If the user stays past the check-out time, a fine must be paid to the housing provider.

Prohibited Items
The program specifically lists 35 prohibited items, including infringement of rights and violation of laws and regulations.
Any member who violates these prohibitions will be warned, expelled, or legally dealt with.

Privacy Policy

Our facility fully recognizes the importance of handling personal information of individual customers (hereafter referred to as “personal information”), and will maintain the following efforts and protection activities.

Compliance with Laws and Regulations
The facility will comply with the laws and regulations concerning the protection of personal information provided by customers.

Collection of Personal Information
When a customer wishes to use various services at our facility, we collect personal information only after clearly indicating the purpose of use and obtaining the consent of the customer. If you do not provide us with your personal information, we may not be able to provide you with our services.

Management of Personal Information
The facility strictly manages the personal information provided by customers and keeps it accurate and up-to-date, and strives to maintain a management system and security to prevent unauthorized access to personal information by third parties and the leakage, loss, destruction, and falsification of data.
All staff members who may handle personal information at our facilities have received appropriate training and guidance, and are responsible for maintaining confidentiality.

■Use of Personal Information
The purpose of use of personal information collected by the facility is as follows:
(1) To provide our services
(2) For billing and related paperwork for the facility’s services
(3) To inform the customer or the customer’s family members of the facility’s services, products, etc.
(4) To statistically process a portion of the personal information provided by customers (mainly age, address, occupation, etc.) and prepare materials necessary for the operation of the facility.
(5) To verify the identity of customers when they use our products and services, to check the suitability of their use, and to perform other types of checks.
(6) To calculate and pay salaries and remuneration of employees, and for personnel management, etc.
(7) To resolve disputes with the facility or its employees
(8) For other purposes incidental to the above purposes of use or for the appropriate and smooth performance of our business.

■Consignment of Personal Information to Third Parties
In order to make more customers aware of our better services, our facility may send information by direct mail, etc. through an outside business operator that handles personal information. In such cases, we require contractors who are recognized as handling personal information appropriately to sign a strict confidentiality agreement (strict management, prevention of leakage, prohibition of re-provision, etc.), and we implement such agreements within the scope of the agreement.

■About Cookies
Cookies are small pieces of data sent to your browser from a web server, but they do not collect personally identifiable information (name, phone number, etc.). If you do not wish to accept cookies, you can change your browser settings.
Google may use cookies to serve ads based on past visits to our website. Users can disable Google’s use of cookies by visiting the Google advertising opt-out page.
Google LLC opt-out page https://adssettings.google.com/

■Disclosure and Correction of Personal Information
If you wish to request disclosure or correction of your personal information, please contact the “Contact for Inquiries Regarding Handling of Personal Information” below. After confirming the identity of the customer, we will promptly respond to the request in accordance with various laws and regulations.
However, if we decide not to take action on all or part of each request, we will notify the customer or his/her representative to that effect and the reason for the decision without delay.

■Provision of Personal Information to Third Parties
We will not disclose your personal information to any third party without your consent except in the following cases.
(1) When required by law.
(2) When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
(3) When disclosure is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person.
(4) When a national agency, a local government, or an individual or entity entrusted by either a national agency or local government performs affairs prescribed by laws and ordinances, and it is difficult to obtain the consent of the individual.

■Other precautions
(1) Privacy Policy of Linked Sites
Third-party sites and services linked from the contents or advertisements posted on them are independent from our facility and have their own data collection policies regarding the protection of personal information, and therefore we assume no obligation or liability for them.
(2) Continuous Improvement of Privacy Policy.
The revised policy shall be effective from the time it is posted on the Site.
For inquiries regarding the handling of personal information, please contact Shirokiya Private Guest House Shirokiya Personal Information Handling Manager
3-6-31 Sakae-machi, Katsuyama City, Fukui Prefecture 911-0033, Japan

Indication based on the Act on Specified Commercial Transactions

Seller Private accommodation: Shirokiya
Chief Operation Officer: Kazufumi Nishida
Location: 3-6-31 Sakae-machi, Katsuyama City, Fukui Prefecture 911-0033
Phone number: 090-2834-5765
E-mail address: main@g-office-nishida.com
Sales URL: https://shirokiya-fukui.com/
Payment method: Credit card payment (cash settlement in Japanese yen may be accepted at the facility for optional services specified by the facility)
Required amount other than the product price: Consumption tax
Sales quantity Minimum: 1 night
Order expiration date: After the reservation is made, the reservation will be confirmed upon credit card payment.
Time of service Check-in: date of the reservation
Refund: Due to the nature of the accommodation and services, no refunds will be made after the stay.
The penalty rate for no-show or cancellation: on the day of stay is 100%. However, if the guest has made a reservation through an OTA, the penalty fee set in the cancellation policy of the OTA will be applied.
In the event that a guest is unable to stay due to a room malfunction, a replacement room will be provided or, if requested, a full refund will be given.
Shipping charges: We do not charge for shipping as our service does not involve the physical delivery of goods.
Representations and Product Disclaimer The representations and reproductions displayed in the
word-of-mouth on the reservation website vary from person to person.
We do not necessarily guarantee their contents.